As your financial partner, Spuerkeess is by your side at every stage of your company’s development, supporting you with customised solutions, both for your daily operational financing needs and for your investment and development projects.
- We’re the most preferred bank over generations with the largest branch & ATM network
- Offer banking solutions for everyone since 1856
- Provide best in class digital banking experience (Design Award 2019)
- Are the leading housing loan partner in Luxembourg
We are also proud to be Luxembourg’s most preferred brand thanks to our customers, our stable shareholder, the Luxembourg State, and our 1.800 loyal and experienced employees that take care of your personal, professional and private banking needs in up to 21 different languages.
“We would love, not only, to welcome you in Luxembourg, but also at Spuerkeess and for us to be part of your new life in our beautiful Grand-Duchy. Our dedicated Expat Services Team is looking forward to taking care of you.”Françoise Thoma, Chief Executive Officer
When opening a bank account you will need:
- Valid proof of identity
- Employment contract
- Proof of residency (if applicable)
You can also open your bank account online.
Good to know:
- Rent is paid in advance at the end of the month for the following month
- A rent payment guarantee (“garantie locative’’) of 3 months’ rent is usually expected
- Agency fees represent a month’s rent + VAT
- A written rental inventory (“Etat des lieux”) report records any damages/defects as well as items that are included in the
property before entering and when leaving the property
- You will have to take out insurance for the house/apartment, your personal belongings, furniture and the kitchen
Please refer to the following websites for more info on how to:
- get connected to energy sources; water (municipal services), gas and electricity
- set up your telephone, television and internet connection
Should you need parking, best rent a parking spot or look for accommodation with public parking close by. If you live in Luxembourg City you will need a residential parking permit.
How can Spuerkeess help?
If you are interested in buying your own property:
- Spuerkeess is Luxembourg’s leading housing loan financial partner
- Spuerkeess can advise you in up to 21 different languages
- Mortgage registration fees will be less as they are done inhouse
To help you get started Spuerkeess has a wide variety of blog articles on housing and the property market such as:
- How much can you borrow for a real estate project?
For an overall coverage on the topic you can also download our extensive brochure “Guide to Housing Loans”
Every autumn, Spuerkeess holds a conference cycle on everything you need to know about loans, the property market and prices.
How can Spuerkeess help?
Through the partnership between Spuerkeess and LALUX, customers benefit from advantages on different insurances:
- Private third party liability insurance
- Car insurance
- Credit life insurance
Our agents will advise you on the different products and possible tax benefits.
Guichet.lu is the online information portal which provides you with information on all administrative formalities:
Your dog must have:
- An ISO compliant microchip
- A health certificate emitted by a licenced veterinarian
- A rabies vaccination
- An EU Pet Passport if moving from another EU Member State
- And proof of a successfully succeeded behaviour training for breeds considered as potentially dangerous
In Luxembourg, most citizens, as well as all family members and children up to the age of 27, are entitled to state healthcare.
CNS (Caisse Nationale de Santé) is the official insurance provider for employees working in the private sector and their beneficiaries.
Medical bills are paid upfront and receipts, proof of payment of consultations and treatments are submitted to the CNS for reimbursement. CNS will reimburse part of the health costs, depending on the treatment received.
When you arrive in Luxembourg, please submit a request to the “Service Coassurance” of the CNS to get your family covered.
You can contact them via email@example.com.
As soon as you have registered for a residence permit at the Centre Commun de la Sécurité Sociale (CCSS) and sent in your application form, you will receive your social security card which acts as your health insurance card. The number on this card is called your “matricule” and serves as your personal identification number and tax identification number (TIN). The structure of your matricule: YYYY MMDD XXX XX represents your date of birth and 5 numbers. Always have it with you and present it at your medical and pharmacy visits, as well as when collecting prescriptions.
You may also take out private healthcare to cover the surplus cost not covered by the CNS.
How can Spuerkeess help?
The private supplementary health insurer DKV, member of the Groupe LALUX, offers health insurance tailored to an expatriate’s needs. Through the collaboration with LALUX, Spuerkeess’s customers take advantage of special prices.
5.2 Medical Houses (“Maison médicale”)
To avoid going to hospitals for non-emergency issues, Luxembourg has a few medical houses throughout the country as a replacement when doctors and medical centres are closed. You can visit them from 8 pm to 7 am from Monday to Friday and during weekends and holidays from 8 am to 7 am of the following morning.
5.6 Emergency Phone numbers
These are the most important phone numbers to remember:
- Fire brigade or ambulance: 112
- Police: 113
6.1 Ratification of diplomas
Depending on where you intend to work and to access certain professions, you may need your university diplomas recognised.
6.2 Sick leave
Should you be ill for less than 2 days, you need to inform your employer from the 1st day of absence.
As from the 3rd day of absence you will need a mandatory medical certificate that must be sent to your employer and the CNS
6.3 Income tax
In Luxembourg, income tax is withheld from your wages at source directly by the employer every month.
Resident taxpayers will obtain their tax card automatically :
- After first registration with the CCSS
- Upon a change in civil status
- Upon a change of address
Once you receive your tax card from the RTS tax office (section for withholding tax on wages and salaries), please send it to your employer as soon as possible.
Depending on your family situation (married, single, children …), you may have to fill out an annual tax declaration. Should this be the case, here some contributions that are tax deductible:
However, be aware that depending on your personal situation and your tax declaration, additional income tax may be due.
How can Spuerkeess help?
Spuerkeess offers tax deductible products, such as loans, mortgages, insurances, supplementary pension schemes, BHW home building savings scheme etc.
Here some interesting blog articles on the topic:
Every year, Spuerkeess holds various conferences on how to fill in your tax declaration. Do not hesitate to ask your advisor for more information or check out our website.
The following will give you a small overview on family allowances, childcare and parental leave.
7.1 Family allowances and childcare benefits
The precondition is to be registered with the Luxembourg social security system (CNS).
Childbirth allowance amounts can add up to a total of EUR 1.740 payable in 3 phases.
Family allowances vary between EUR 265/month for under 6-year-olds to EUR 285/ month for over 6-year-olds and EUR 315/month for over 12-year-olds.
Childcare allowance “Chèque–service accueil” provide financial aid to support childcare cost for children between 0 and 12 years or as long as they are in primary education (école fondamentale). You must apply for a personalised membership card for your child at your local municipality.
The annual back-to-school allowance can be as much as EUR 115/child for children under 6 years of age and EUR 235/child for those above 12 years old.
As these may change over time, please check-out the related websites.
If you have a disabled child, this could also interest you.
For family, birth and back-to-school allowances, applications must be submitted to the Children’s Future Fund CAE (Caisse pour l’avenir des enfants).
7.2 Parental leave
Parents employed in the Grand-Duchy can benefit from paid parental leave.
The Luxembourg public school system offers a great multilingual environment. Children are automatically registered for schooling once you are registered with your municipality. This does not apply to secondary school.
State schools are free of charge and school attendance is compulsory between the ages of 4 to 16.
Here an overview of the programme:
|Nursery School Education||From 3 to 4: early education (optional)|
|Pre-School||From 4 to 6 Spillschoul (in Luxembourgish)|
|Fundamental School||From 6 to 12: primary school (classes taught in German, oral and written French classes)|
|Secondary School||From 12 to 19: secondary education in German, later in French)|
Luxembourg has many private and international schools. As an alternative to public schools, there are many French- and English-speaking, as well as International, European schools and high schools in Luxembourg. Find an extensive list here.
For more information on education, discover City Savvy’s Education Guide.
How can Spuerkeess help?
As a local bank, we accompany children from their first day on.
Spuerkeess and its insurance partner LALUX offer EUR 100 to all new-borns when opening a blocked savings account or a lalux-Study Cover. In addition, your child will receive a surprise gift at one of our branches.
As a tradition for nearly 60 years, Spuerkeess invites primary school children aged 6 to 7 years old and their teachers to an exclusive annual educational theatre play that aims to teach children the value of saving money in a fun way.
8.4 Cedies student loan
When the university adventure calls, your child has the possibility of taking out a grant and a CEDIES loan with Spuerkeess and benefit from numerous free products and services as an Axxess Study account holder.
Luxembourg has one national airport.
Speed limits in Luxembourg are different to other European countries:
- Urban roads –50km/h
- Non-urban roads – 90 km/h
- Motorways – 130 km/h; 110 km/h when it is raining or with little visibility
9.3.1. Driving licence
EU driving licences issued before 1996 must be exchanged for a new driving license. Those issued after 1996 may be kept but need to be registered with the SNCA (Société Nationale de Circulation Automobile).
If you have a Non-EU driving licence, make sure you arrive with an international driving permit issued by your country of origin in order to have it converted into a Luxembourg licence by the Driving Licence Office within 1 year.
9.3.2. General information:
Cars require a civil liability-type insurance policy issued as a green card and proof of insurance by an insurer. This must always be kept in the car.
Car circulation tax is calculated according to the engine size of the vehicle and CO2 emissions. A tax certification will be automatically sent to you once your vehicle is registered.
It is possible to import your car:
- Register it within 6 months of your date of declaration of arrival at the SNCA
- Obtain a registration certificate: part 1 (grey) and part 2 (yellow)
- Pass the necessary technical inspections in an authorized centre (SNCT)
9.4 Automobile Club du Luxembourg (ACL)
ACL offers assistance and benefits around mobility
If you're thinking of bringing your car with you to Luxembourg, guichet.lu describes the administrative steps to take.
If you are considering buying a car, you should take advantage of the special conditions during the yearly Autofestival.
How can Spuerkeess help?
If you decide to buy or lease a car, Spuerkeess has 2 solutions:
If you are considering leasing a car for a fixed amount of time, you should consider Lease+, the all-inclusive private leasing package that makes your life easier.
b) Personal loan
If you are considering buying your own car why not take out a Spuerkeess personal loan?
More info on the personal loan
You can take out the following types of insurances with our partner LALUX:
Car insurance: minimum of third-party insurance (responsabilité civile).
Luxembourg is a multilingual country, which gives you the opportunity to learn new languages. The best way is to mix with the locals. Alternatively, there are various classes organised by colleges, communes, other organisations and language schools.
In any case, should you decide to stay in Luxembourg and apply for the Luxembourg nationality, a language test is required.