1. Cancel your cards:

Immediately contact Worldline Financial Services at (+352) 49 10 10 (available 24/7)!

2. Notify:

  • Notify the loss, theft or fraudulent use of your cards to the police within 24 hours.
  • Confirm the report as quickly as possible in written form to Worldline Financial Services, 33, Rue du Puits Romain, L-8070 Bertrange, along with a copy of the police notification (always keep a copy of your statement).

3. Replace your card:

If your card is lost, contact your Spuerkeess branch to order a new card. Debit and credit cards are automatically replaced.