Saving and investing
Information & help
Information & help
Information on the Tax Area
Information on the Tax Area
Do you still have some questions concerning myTax or the tax safe deposit box?
Please find your answer on our info&help page!
Tax safe deposit box
Why complete a tax return?
Why use myTax?
What sets myTax apart from other existing solutions?
How do I know if it is mandatory or advantageous for my household to file a tax return (or an annual statement)?
How reliable is the myTax assistant?
Can I modify the forms generated by myTax?
Will I have to file an annual return every year if I file one this year?
What is the deadline for sending my tax return (or annual statement) to the Luxembourg tax authority?
Is the myTax assistant accessible if I have no tax knowledge?
How do I complete my questionnaire if I am in a couple?
Is my data saved if I do not have time to complete the whole questionnaire at once?
Why do I have to go through all the screens via the "Next" button if I have returned to a previous chapter?
How can I get the most out of all the myTax features?
Can I modify the responses to the questionnaire once the payment has been made and the myTax tax return has been generated?
Why is it mandatory to use Adobe Acrobat Reader to open the State forms generated by myTax?
How does the myTax digital tax assistant work?
Is the myTax assistant updated annually?
Tax obligation or benefit?
How do I use the tax optimisation cursor after clicking on the "Details & Forms" button?
How do I choose my tax method?
Can I change the tax method from one year to the next?
What is the tax assessment notice?
What should I do if the result displayed in my “myTax report” is different from the result calculated by the Luxembourg tax authority?
What is the processing time for my tax return?
Can I start my myTax questionnaire for free to get an idea of the service?
What forms and appendices are generated by myTax?
Where to file my documents as not to lose them?
Why are some calculations/data in the forms generated by myTax displayed on a single line, merged or divided?
How do I send my tax return to the Luxembourg tax authority?
What do I have to send to the Luxembourg tax authority?
How does the automatic pre-filling thanks to data automatically detected by S-Net work?
How does pre-filling work by importing data from my previous tax return?
Can I access the tax returns completed in previous years via myTax?
What types of income are processed by myTax?
Do I have to report my foreign income in myTax?
What expenses are processed by myTax?
Do I have to report my expenses abroad?
The tax class on my remuneration certificate is not the correct one; what should I do?
Does the myTax assistant deal with rental income and other real estate tax situations?
What are the most common examples of tax benefits automatically attributed by myTax?
Where are the data you will collect during the completion phase of the myTax questionnaire stored? Are they kept securely?
I have started to fill in a questionnaire. Is there a time limit for completion?
Can Spuerkeess use my data for purposes other than generating my tax return without my consent?
How long will the data used to generate my tax return be kept?
Why are some of the identifying data, such as my address, read-only (grey cells) in the myTax questionnaire?
How does the pre-filling of data in the myTax questionnaire work?
What is the cost of using the myTax assistant?
Tax safe deposit box
What are the eligibility criteria for the S-Net Tax Area?
Is the Tax Area available in S-Net Mobile?
Do I have to pay an annual fee to use the tax safe deposit box?
I opted out of the categorisation of transactions. Can I still use the Tax Area?
Can I use the tax safe deposit box even if I do not want to use the myTax assistant?
How is the safe deposit box organised in the Tax Area?
How does the tax safe deposit box work?
Can the accounts I added in S-Net from another bank be added to the tax safe deposit box?
What does my 2021 tax file contain?
So far, I have always accessed my annual supporting documents generated by Spuerkeess directly in my e-documents in S-Net in the “Certificates and taxation” folder. Will this change?
How does the automatic categorisation of transactions work?
What kinds of transactions will be automatically categorised in the safe deposit box?
How are my loans managed in the safe deposit box?
I noticed that some of my transactions have not been automatically categorised, while others have been categorised incorrectly. Can I manually change the content in my safe deposit box accordingly?
Can I influence the way the categorisation algorithm works?
Am I required to assign a category when I upload a document or add a transaction in the safe deposit box (from my transaction history)?
When you add transactions to the safe deposit box from the menu “+” and “Add transaction(s)”, where do they go?
What happens if I do not categorise my documents and/or certificates correctly or if I leave them in the “to be classified” sub-folder?
I have a joint current account. Will the transactions linked to this account be available in my tax safe deposit box?
My spouse/partner is also a Spuerkeess customer. Can I access the contents of my spouse’s/partner’s safe deposit box when I need to file our joint tax return?
Are the contents of the documents I upload in my Tax Area analysed?
Why can’t I delete certain kinds of documents from the safe deposit box?
I added a document to the wrong tax folder and/or the wrong year. What should I do?
Can I change the name of a transaction in the safe deposit box?
Do I have to give a name to the document to be uploaded?
Which document formats can I upload?
Is there a character limit for the names of documents I upload?
Can I upload multiple documents at once?
Can I change the name of a document added to the safe deposit box?
Why is it that some documents I upload are not immediately available in the safe deposit box?
When I try to add transactions from the safe deposit box, some transactions cannot be selected (select button is greyed out) after launching a search. Why?
When I upload documents, where are they stored?
How do I export a document from my safe deposit box?
Can I export an entire tax folder at once?
What happens to my documents if I terminate my S-Net agreement or my business relationship with Spuerkeess?
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