Spuerkeess: Our e-banking

Do you still have some questions concerning our e-banking solutions? Please find your answer on our info&help page!

How do I open a current account?

The S-Net features

Account history

Entering transfers

Transfer cancellation

What is a certificate of banking details (RIB)?

How can I modify my personal data?

How do I increase my credit card limit?

How do I request a reissue of the PIN code of my credit cards?

How do I lock/unlock a direct debit?

How do I open/modify/cancel a standing order?

Payment from construction account

The Payconiq features

S-Payconiq will be incorporated into S-Net Mobile. What does change for me?

Do I have to download a new application to continue to benefit from the Payconiq mobile payment features?

Do I have to register before using Payconiq for the first time in S-Net Mobile?

Will the S-Payconiq app disappear?

I am already using a Payconiq application from another bank in Luxembourg. Can I also use Payconiq in S-Net Mobile?

I want to register to use Payconiq in S-Net Mobile, but I get the following pop-up "This mobile number is already registered with Payconiq".

Is there quick access to the Payconiq feature in S-Net Mobile?

I use Payconiq via S-Net Mobile; can I pay merchants located outside Luxembourg?

I use Payconiq via S-Net Mobile; can I send and receive money to/from Payconiq users located outside Luxembourg?

I use a Payconiq application; can I send a payment request to a Payconiq user?

How can I pay a merchant or an invoice by Payconiq?

How can I send money using Payconiq?

What happens when the beneficiary of my payment is not a Payconiq user?

Can I change the account to be debited while using the Payconiq "Send" function?

Is it possible to set an execution date in the future for my payment?

How can I create a payment request in Payconiq?

How can I know if the counterparty has already paid following my payment request?

I don't see whom I sent my payment request to. Is this normal?

Does S-Net Mobile automatically notify me when the counterparty has paid my payment request?

Can I delete a payment request that has already been sent?

Can I reshare a payment request that has already been sent?

Can I send the same payment request to several people?

Is there a maximum amount for a payment request?

What are the payment limits?

Can I send or request money to any phone number?

How am I sure the money really has been transferred?

Where can I pay with Payconiq?

Can I use Payconiq on the payment terminal in the store?

Are Payconiq payments shown on my account statement?

Are the functions of Payconiq available for professional use?

Do you have a specific question regarding stock market orders with S-Net?

Which stock exchanges are available on S-Net?

Can I cancel a stock exchange order?

I can't find the security I want to buy via S-Net.

Can I submit a “Stop” order via S-Net?

How do I search for funds on S-Net?

Haven't you heard about our e-banking solutions yet? Discover S-Net and S-Net Mobile here

Spuerkeess Internet Banking: whenever, wherever! Managing your accounts online has never been so quick and intuitive

S-Net & S-Net Mobile

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