We recommend strictly respecting the instructions hereafter when your are owner of payment cards.

For all your payment cards

Password (PIN) : You must memorise your password and take care not to write it on your bank card or any other media. You should not divulge it to any third party.

For your withdrawals on a bank ATM

If you withdraw money through a bank ATM, following recent attempts at fraud using relatively sophisticated equipment (Skimming), you are advised to check that the equipment is functioning correctly.

For your online purchases with your credit cards

  • If you use your card on the Internet, take care to enter your card number only on credible or secure Internet sites (https://.....)
  • Be wary of phishing

Spuerkeess will never ask you to provide your card security data or your LuxTrust certificate/token data. Do not share it with a third party under any circumstances. 
Spuerkeess will never ask you to approve a transaction with your LuxTrust certificate/token.
If you have any doubt, hang up and immediately call Spuerkeess Direct on (+352) 4015-1.