E-mails, SMS or phone calls from malicious individuals are currently circulating. Their aim is to steal confidential data from you, such as

  • Your LuxTrust personal identifiers;
  • Your card details (number, expiry date, CVV);

This information then allows these individuals to usurp your banking identity and carry out transactions without your knowledge.

For more security, we advise you to apply the following rules:

  • Beware of unsolicited emails, text messages or calls from unknown parties;
  • Never pass on your confidential data to anyone;
  • Always use our S-Net Mobile app on your smartphones or tablets or use our website at or;
  • Use LuxTrust Mobile which will give you more information about the transaction to be validated;