Instant Payments

Since Spuerkeess cannot guarantee an instant payment for all transfers, the "Urgent" option and the related fees will continue to be available.

* Traditional SEPA transfers between Spuerkeess accounts are already processed as instant payments.

Instant payments are as secure as traditional electronic payments. It is nevertheless important that the customer does not share his log-in details with third parties.

As for traditional SEPA transfers, an instant payment is irrevocable. In the event of fraud or error, Spuerkeess will try to recover your money, but there is no certainty of success.

Yes, if you have the S-Net Mobile app. S-Net Mobile customers can enable the "Credit entries on current accounts" function in "Settings/PUSH notifications" and specify the threshold at which they will automatically be notified when instant payments and any other payments are received in their current account.

Yes, if the ordering bank sends you an instant payment, it will be credited to your Spuerkeess account within 10 seconds of initiation. You could reuse the funds immediately upon receipt.

The key advantage of instant payments is that the funds are available and accessible within 10 seconds. With a traditional outgoing transfer from Spuerkeess, it can take 1-3 business days for the funds to reach the beneficiary’s account. Instant payments are therefore useful when the beneficiary needs the funds to be credited to his account immediately.  

These types of situations might include:

• Home deliveries
• Markets, flea markets, etc.
• Last-minute bill payments
• Payment of bills that are too large to pay by credit card (car purchase, etc.)
• Peer-to-peer payments (bill splitting, peer-to-peer purchases, children’s pocket money, etc.)

Yes, no matter what payment method (instant payment or traditional SEPA transfer) is used, transfers between Spuerkeess accounts are instant.

Spuerkeess does not charge private customers who use S-Net/S-Net Mobile, professionals who use S-Net Business, Payconiq or branch channels any additional fees compared to a traditional SEPA transfer.²

² See "Main banking fees" at www.spuerkeess.lu/en/fees

You can pay any amount in euros using an instant payment provided it does not exceed the cap for instant payements. No cap is applied to transfers between Spuerkeess accounts.

Of course, your payment limits in your S-Net/S-Net Mobile will continue to apply.

All Spuerkeess customers with an S-Net or S-Net Business agreement have the option of making instant payments. Instant payments can also be made at a branch and in Payconiq.

Instant payment is a electronic payment method. It is a transfer in euros executed in real time between two bank accounts held in a SEPA zone country¹.

It is processed immediately, 24/7, including at night, weekends, and on public and bank holidays.

The beneficiary of an instant payment is credited of the funds within 10 seconds if the beneficiary's bank accepts this payment method.

¹ To view the countries that form part of the SEPA zone ("Single Euro Payments Area"), please click here: Spuerkeess: The SEPA Area: which countries are included?

In principle, your order will be executed as an instant payment (if it is a transfer in euros within the SEPA zone), unless this is not possible for one of the following reasons:

• The amount of the order exceeds the predefined instant payment limit (per transaction) (EUR 50.000 in S-Net and EUR 100.000 in S-Net Business) or the limit you have set.
• Spuerkeess needs to verify the payment order before executing it.
• The beneficiary's bank refuses to accept the instant payment.

If the instant payment cannot be executed, you will be notified immediately and, if possible, you will have the option of choosing to have it processed as a standard SEPA transfer.

You can adjust your instant payment limit at any time in your S-Net settings or at a branch. This limit is applied per transfer. If the amount of your transfer exceeds the defined limit, you will be asked if you want your order to be processed as a traditional SEPA transfer (within 1 to 3 working days).