Why are some of the identifying data, such as my address, read-only (grey cells) in the myTax questionnaire?
Under the <<Know Your Customer>> legislation, S-Net asks you on an annual basis to check and update, if necessary, some of your personal identifying data.
If these change in the meantime, please go back to the main S-Net menu and access your user profile section “My personal data” to update them.
Please note: for data that cannot be modified in S-Net, you can contact your Spuerkeess advisor to update them.
After that, we invite you to restart your myTax questionnaire to see if your changes have been taken into account.