How can I track payment orders entered in S-Net Business?

The "Order monitoring" section under the "Payments" menu provides a centralised view of payment orders entered by all users. However, a user only sees the payment orders entered from the account(s) on which he has access rights.

Please note that the "Order monitoring " section only displays orders entered in S-Net Business.

You will find the orders classified in 3 tabs according to their status:

  • A first tab for all orders entered and awaiting validation.
  • A second tab for confirmed transfer orders that are in process or waiting to be processed.
  • A last tab for all orders with a final status (executed, not executed, cancelled, etc.)

In the details of each order, there is an "Activity" section. It shows the chronology of the various actions taken on the order and identifies the participants.