Internet of Things (IoT)

Naturally, manufacturers have to comply with data protection law, which gives users a certain level of reassurance. However, it is important to be aware that if you buy a surveillance camera and the system allows the videos to be saved to the supplier’s server, there is always the risk that it could be hacked, with the data (video) being released into the wild.

Alexa’s algorithms understand what you say, which means that everything said within earshot of an Alexa can be found on the supplier’s server. It is important to be aware that this type of data is used by the supplier to "segment" customers so they can improve their customer service and, thus, increase salesa

Among the many and diverse reasons to adopt this technology, the IoT is:

• lifesaving: A smart watch that detects cardiac irregularities can avoid or reduce the risk of a fatal heart attack. The sensors in our cars help us  avoid accidents by communicating with each other. The benefits are undeniable.

• useful: Heating systems and shutters that are activated based on the weather conditions and can be controlled via a smartphone make our lives easier and optimise our energy consumption.

• fun: Asking Alexa to play your favourite playlist or answer all sorts of questions has become a very entertaining pastime.

• helpful for manual tasks: robot vacuum cleaners and lawnmowers.

• affordable: as microchips have become more affordable, smart devices are now available to everyone.

The IoT has sometimes had difficulties getting established in the business world. Surveillance cameras and smart badges that track employees are still topics to be discussed with staff representatives. However, NFC chips or even simple bar codes on deliveries optimise supply chains by tracking their routes and can even be used to trigger automatic payments when items are received.

IoT at the workplace must therefore  respect the privacy rights of both employees and customers.