Intelligent self-service AI and how to use it
One of the most remarkable developments in the digital revolution is, without doubt, artificial intelligence (AI). Among the various technologies, self-service…
The people of Luxembourg are diverse in both culture and generation. For instance, the digital needs and ability to use digital solutions varies between young and elder generations. Luxembourg residents and the border region increasingly expect digital technology. This range of needs and expectations can be difficult to fulfill. Luxembourg needs to advance digitalization to remain competitive without forgetting that new technologies should be adapted for the elderly population, so no one is left aside.
Luxembourg’s population is multicultural and diverse, with 170 nationalities currently recorded and with those aged between 30 and 34 years old (51.900 people) being the largest age group and the digital natives representing nearly half of the population.
Luxembourg is an attractive country given its history and location in central Europe. With 600,000 + people living in Luxembourg[1] and 212,000 cross-border workers[2] and with high per capita GHG emissions[3], people and sustainability must be at the heart of digital thinking.
Luxembourg should invest in more smart city and smart mobility infrastructure to anticipate trends like the increased presence of electric vehicles and need for superchargers.
With the saturation of smartphones, mobile applications for smart city activities should be developed to reduce calculation or loading time, memory and Central Processing Unit (CPU) usage[4]. Network coverage must facilitate real-time data transmission through 5G or satellite communication.
Already, Luxembourg is strategically implementing a rapid rollout of 5G. Luxembourg should continue developing itself as a European hub for inclusive and green technologies.
[1] https://statistiques.public.lu/en/actualites/population/population/2022/05/template-news.html
[2] https://statistiques.public.lu/fr/actualites/population/travail/2022/04/20220429.html
[3] https://www.europarl.europa.eu/RegData/etudes/BRIE/2021/690664/EPRS_BRI(2021)690664_EN.pdf
[4] https://www2.deloitte.com/lu/en/pages/technology-media-and-telecommunications/articles/global-mobile-consumer-survey-luxembourg.html
Green Information and Communications Technology (ICT) is divided in two:
Luxembourg has already made digitalization and Green Transition priorities.
For example, the PRR[1] (Plan pour la reprise et la résilience du Luxembourg) recovery plan contains reform and investment projects that directly contribute to the dual green and digital transition or mitigate the resulting challenges.
The national research and innovation strategy[2] for Luxembourg includes digital transformation in industry and services and sustainable and responsible development.
Luxembourg helps companies assess and reduce their environmental impact through Luxinnovation’s “Fit 4 Sustainability[3]” program, which aims to help companies cope with digital transformation and climate change.
Other Luxembourg initiatives raise sustainability awareness and involve citizens through technology. For example, local businesses promote how they’re reducing the carbon footprint of transport with Lëtzshop[4] or can promote “sharing, instead of owning” with car-sharing[5] or bike rental[6] applications for efficient resource management.
[1] https://gouvernement.lu/fr/dossiers.gouv_mfin%2Bfr%2Bdossiers%2B2021%2Bplanderelance.html#bloub-0
[2] https://gouvernement.lu/dam-assets/documents/actualites/2020/02-fevrier/25-mesr-strategie-recherche-innovation/mesr-strategie-recherche-innovation.pdf
[3] https://www.luxinnovation.lu/innovate-in-luxembourg/fit-4-performance-programmes/fit-4-sustainability/
[4] https://letzshop.lu/fr
[5] https://www.vdl.lu/en/getting-around/car/carsharing
[6] https://www.vdl.lu/en/getting-around/bike-or-foot/bike-rental-and-other-services/veloh
Many applications and tools fulfill citizens’ requests. For example, an eco-friendly food shopping[1], a digital health app[2], digital banking, digital public services[3] and much more.
In addition, as mentioned in the strategic axes of the government[4]:
[1] https://f4a.com
[2] https://sante.public.lu/fr/campagnes/2018/systeme-de-sante.html
[3] https://guichet.public.lu/en/myguichet.html
[4] https://digital.gouvernement.lu/en/axes.html
A strong smart city framework can demystify the complexities of bringing smart technology to a city. City leaders can use this framework to build their own strategies. Such strategies, however, should consider five key factors.
1. Vision: Successful Smart City visions should be ambitious but specific, with clear criteria and timeframes to measure success.
2. Ecosystem: Public-sector stakeholders are critical in making cities smarter, but traditional government silos can hinder progress. Future smart cities must convene problem solvers and think beyond traditional boundaries.
3. Governance: In seeking to unite a diverse ecosystem of stakeholders, smart cities need defined governance: articulated responsibilities, appropriate information sharing to decisionmakers, and authority given to decision-makers.
4. Technology underpinnings: The technology required for each Smart City will differ according to its needs, but all smart cities should integrate foundations like system architecture, data governance, interoperability, and cybersecurity.
5. Funding: Novel approaches to municipal governance deserve novel approaches to financing. Crowdfunding, public and private funding from joint enterprises, partnerships can supplement traditional sources like tax revenue and municipal bonds.
About the blog:
There is an urgent need for rapid transition to global sustainability. Business and industry have enormous social and environmental impacts. "Why does it matter?" is a bi-monthly blog that aims to elucidate this important topic through the eyes of our experts.
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